Privacy Policy
Last updated: October 03, 2025
This Privacy Notice for Petal and Promise (doing business as Petal & Promise) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share your personal information when you use our services.
- Visit our website at https://petalandpromise.in
- Use Matchmaking and Relationship Counseling: involves forms, shortlisting, introductions, and counseling.
- Engage with us in sales, marketing, or events.
Questions or concerns? Contact us at info@petalandpromise.in.
Summary of Key Points
This summary highlights key points. For details, use the table of contents or see each section.
- What info do we process? Depends on how you use our services. Learn more.
- Sensitive info? We may process with consent (ethnicity, orientation, beliefs). Learn more.
- Third-party collection? No, we don’t collect from third parties.
- How do we process? For service delivery, fraud prevention, compliance. Learn more.
- Sharing? Limited cases. Learn more.
- Safety? Strong measures, but no system is 100% secure. Learn more.
- Your rights? Varies by location. Learn more.
1. What Information Do We Collect?
Personal Information
In Short: Info you give us directly.
- Names, phone numbers, email, job titles
- Contact preferences & authentication data
- Relationship details & private history
Sensitive Information
- Sexual orientation
- Ethnicity
- Religious or philosophical beliefs
- Financial data
Automatically Collected
IP, device, browser, logs, usage patterns, location data. We may use cookies.
Google API
Our use complies with Google API Services User Data Policy and Limited Use requirements.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate services: Providing you with the requested service.
- To respond to inquiries & support: Handling questions and resolving issues.
- To send administrative information: Updates about products, services, terms, and policies.
- To fulfill and manage orders: Payments, returns, and exchanges.
- To request feedback: Asking about your experience with our Services.
- To send marketing & promotions: Used for marketing (if in line with your preferences). You can opt out at any time. See What Are Your Privacy Rights?.
- To deliver targeted advertising: Developing and showing personalized content and ads.
- To protect our Services: Security, fraud monitoring, and prevention.
- To evaluate & improve Services: Usage trends, campaign effectiveness, and service quality.
- To measure marketing effectiveness: Understanding what works best for you.
5. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not possible (e.g., stored in backups), we will securely store and isolate it until deletion becomes possible.
6. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented reasonable technical and organizational security measures designed to protect any personal information we process. However, no electronic transmission or storage system can be guaranteed 100% secure, and we cannot promise or guarantee that unauthorized parties will never be able to defeat our safeguards.
While we work hard to protect your data, transmitting personal information to and from our Services is at your own risk. Always use our Services within a secure environment.
7. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using our Services, you confirm that you are at least 18 or are the parent or guardian of a minor and consent to their use of the Services.
If we discover that data has been collected from users under 18, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children under 18, please contact us at info@petalandpromise.in.
8. What Are Your Privacy Rights?
In Short: Depending on your country, province, or state of residence, you may review, change, or terminate your account at any time.
Withdrawing your consent
If we rely on your consent to process your personal information (express or implied, depending on law), you may withdraw it at any time by contacting us through the details in the Contact Us section.
Withdrawing consent does not affect prior lawful processing and may not affect processing under other legal grounds where permitted by law.
Opting out of marketing & communications
You can unsubscribe anytime by clicking “unsubscribe” in our emails, replying “STOP” or “UNSUBSCRIBE” to SMS messages, or contacting us via the Contact Us section. Service-related messages (like account updates) may still be sent.
Cookies & similar technologies
Most browsers accept cookies by default. You can remove or reject them, but doing so may affect certain features or services.
For questions or comments about your privacy rights, email us at info@petalandpromise.in.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and apps include a Do-Not-Track ("DNT") feature or setting you can enable to signal your privacy preference — meaning you do not want data about your online browsing activities monitored or collected.
At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will update this Privacy Notice to let you know about that practice.
10. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.
11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at info@petalandpromise.in
12. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request.